The privacy notice for Giovanni Messina Hair LTD (‘company’, ‘we’, ‘us’, pr ‘our’) describes how and why we

might collect, store, use and/or share (‘process’) your information when you use our services (‘Services’),

such as when you:

- Visit our website at http://www.giovannimessinahair.com or any website of ours that links to this

privacy notice.

- Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy policy will help you understand your privacy rights and

choices. If you do not agree with our policy and practices, please do not use our Services. If you still have

any questions or concerns, contact us at hello@giovannimessinahair.com.

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SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of

these topics by clicking the link following each key point or by using our table of contents below to find

the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process

personal information depending on how you interact with Giovanni Messina Hair LTD and the Services, the

choices you make, and the product and features you use.

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Do we process any sensitive personal information? We do not process sensitive personal information.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your information? We process your information to provide, improve, and administer

our Services, communicate with you for security and fraud prevention, and to comply with the law. We may

also process your information for other purposes with your consent. We process your information only

when we have a valid legal reason to do so.

In what situations and which types of parties do we share personal information? We may share

information in specific situations and with specific categories of these parties.

What are your rights? Depending on where you are located geographically, the applicable privacy law may

mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject

access request or by contacting us. We will consider and act upon any request in accordance with

applicable data protection laws.

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TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

7. HOW LONG DO WE KEEP YOUR INFORMATION?

8. DO WE COLLECT INFORMATION FROM MINORS?

9. WHAT ARE YOUR PRIVACY RIGHTS?

10. CONTROLS FOR DO-NOT-TRACK FEATURES

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

12. DO WE MAKE UPDATES TO THIS NOTICE?

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

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1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you provide to us when you express an interest in obtaining

information about us or our products and Services, when you participate in activities on the Services, or

otherwise when you contact us.

Personal information provided by you. The personal information that we collect depends on the context of

your interaction with us and the Services, the choices you make, and the products and features you use.

The personal information we collect may include the following:

- Names

- Phone numbers

- Email addresses

- Contact preferences

- Debit/credit card numbers

Sensitive information. We do not process sensitive information.

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All personal information that you provide to us must be true, complete, and accurate, and you must notify

us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Services. This information

does not reveal your specific identity (like your name or contact information), but it may include device and

usage information, such as your IP address, browser, and device characteristics, operating system, language

preferences, referring URLs, device name, country, location, information about how and when you use our

Services, and other technical information. This information is primarily needed to maintain the security and

operation of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

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2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our

Services, including:

- To deliver and facilitate the delivery of services to the user. We may process your information to

provide you with the requested service.

- To respond to user inquiries/offer support to users. We may process your information to respond

to your inquiries and solve any potential issues you might have with the requested service.

- To send administrative information to you. We may process your information to send you details

about our products and services, changes to our terms and policies, and other similar information.

- To fulfil and manage your orders. We may process your information to fulfil and manage your

orders, payments, returns, and exchanges made through the Services.

- To request feedback. We may process your information when necessary to request feedback and

to contact you about your use of Services.

- To send you marketing and promotional communications. We may process the personal

information you send to us for our marketing purposes if this is in accordance with your marketing

preference. You can opt out of marketing emails at any time. For more information, see ‘WHAT ARE

YOUR PRIVACY RIGHTS?’ below).

- To deliver targeted advertising to you. We may process your information to develop and display

personalised content and advertising tailored to your interest, location and more.

- To protect our Services. We may process your information as part of our efforts to keep our

Services safe and secure, including fraud monitoring and prevention.

- To identify usage trends. We may process information about how you use our Services to better

understand how they are being used so we can improve them.

- To determine the effectiveness of our marketing and promotional campaigns. We may process

your information to better understand how to provide marketing and promotional campaigns that

are most relevant to you.

- To save or protect an individual’s vital interest. We may process your information when necessary

to save or protect an individual’s vital interest, such as prevent harm.

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3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal base we

rely on in order to process your personal information. As such, we may rely on the following legal bases to

process your personal information.:

- Consent. We may process your information if you have given us permission (i.e. consent) to use

your personal information for a specific purpose. You can withdraw your consent at any time.

- Performance of Contract. We may process your personal information when we believe it is

necessary to fulfil our contractual obligations to you, including providing our Services or at your

request prior to entering into a contract with you.

- Legitimate Interests. We may process your information when we believe it is reasonably necessary

to achieve our legitimate business interests, and those interests do not outweigh your interests and

fundamental rights and freedoms. For example, we may process your personal information for

some of the purposes described in order to:

o Send users information about special offers and discounts on our products and services.

o Develop and display personalised and relevant advertising content for our users.

o Analyse how our Services are used so we can improve them to engage and retain users.

o Support our marketing activities.

o Diagnose problems and/or prevent fraudulent activities.

o Understand how our users use our products and services so we can improve user

experience.

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- Legal Obligations. We may process your information where we believe it is necessary for

compliance with our legal obligations, such as to cooperate with a law enforcement body or

regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in

litigation in which we are involved.

- Vital interests. We may process your information where we believe it is necessary to protect your

vital interests or the vital interests of a third party, such as in situations involving potential threats

to the safety of any person.

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4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party

vendors, service providers, contractors, or agents (‘third parties’) who perform services for us or on our

behalf and require access to such information to do that work. The categories of third parties we may share

personal information with are as follows:

- Data Analytics Services

- Data Storage Providers

- Payment Processors

- Performance Monitoring Tools

- Sales & Marketing Tools

- Website Hosting Service Providers

We may also need to share your personal information in the following situations.

- Business Transfers. We may share or transfer your information in connection with or during

negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of

our business to another company.

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5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store

information. Specific information about how we use such technologies and how you can refuse certain

cookies is set out in our Cookie Notice.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Our servers are located in Canada. If you are accessing our Services from outside Canada, please be aware

that your information may be transferred to, stored, and processed by us in our facilities and by those

parties with whom we may share your personal information (see ‘WHEN AND WITH WHOM DO WE SHARE

YOUR PERSONAL INFORMATION’ above), in the United States and other countries.

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), then these

countries may not necessarily have data protection laws or other similar laws as comprehensive as those in

your country. However, we will take all necessary measures to protect your personal information in

accordance with this privacy notice and applicable law.

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7. HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this

privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or

other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either

delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

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8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from children under 18 years of age. By using the Services, you represent

that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor

dependent’s use of the Services. If we learn that personal information from users less than 18 years of age

has been collected, we will take reasonable measures to promptly delete such data from our records. If you

become aware of any data we may have collected from children undress the age of 18, please contact us at

hello@giovannimessinahair.com.

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9. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These

may include the right (i) to request access and obtain a copy of your personal information, (ii) to request

rectification or erasure; (iii) to restrict the processing of your personal information; and (iv), if applicable, to

data portability. In certain circumstances, you may also have the right to object to the processing of your

personal information. You can make such a request by contacting us by using the contact details provided

in the section ‘HOW CAN YOU CONTACT IS ABOUT THIS NOTICE?’ below.

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We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK, and you believe we are unlawfully processing your personal

information, you also have the right to complain to your Member State data protection authority or UK

data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information

Commissioner.

Withdrawing your consent. If we are relying on your consent to process your personal information, you

have the right to withdraw your consent at any time. You can withdraw your consent at any time by

contacting us by using the contact details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS

NOTICE?’ below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor

will it affect the processing of your personal information conducted in reliance on lawful processing

grounds other than consent.

Opting out of marketing and promotional communications. You can unsubscribe from our marketing and

promotional communications at any time by clicking on the unsubscribe link in the emails that we send or

by contacting us using the details provided in the section ‘HOW CAN YOU CONTACT IS ABOUT THIS

NOTICE?’ below. You will then be removed from the marketing lists. However, we may still communicate

with you – for example, to send service-related messages that are necessary for the administration and use

of your account, to respond to service requests, or for other non-marketing purposes.

Cookies and similar technologies. Most Web browsers are set to accept cookies by default. If you prefer,

you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove

cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at

hello@giovannimessinahair.com.

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10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track

(‘DNT’) feature or setting you can activate to signal your privacy preference not to have data about your

online browsing activities monitored and collected. At this stage, no uniform technology standards for

recognising and implementing DNT signals have been finalised. As such, we do not currently respond to

DNT browser signals or any other mechanism that automatically communicates your choice not to be

tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform

you about that practice in a revised version of this privacy notice.

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11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

California Civil Code Section 1798.83, also known as the ‘Shine The Light’ law, permits our users who are

California residents to request and obtain from us, once a year, and free of charge, information about

categories of personal information (if any) we disclosed to third parties for direct marketing purposes and

the names and addresses of all third parties with which we shared personal information in the immediately

preceding calendar year. If you are a California resident and would like to make such a request, please

submit your request in writing to us by using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have

the right to request the removal of unwanted data that you publicly post on the Services. To request the

removal of such data, please contact us using the contact information provided below and include the

email address associated with your account and a statement that you reside in California. We will make

sure the data is not publicly displayed on the Services, but please be aware that the data may not be

completely or comprehensively removed from all our systems (i.e. backups, etc.).

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12. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time. The updated version will be indicated by an updated

‘Revised’ date, and the updated version will be effective as soon as it is accessible. If we make material

changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or

by directly sending you a notification. We encourage you to review this privacy notice frequently to be

informed of how we are protecting your information.

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13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at hello@giovannimessinahair.com.

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14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM

YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal

information we collect from you, change that information, or delete it. To request review, update, or delete

your personal information, please fill out and submit a data subject access request.

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